Catalog accuracy, demand precision, CX that compounds.
Automated category mapping, demand forecasting, intelligent document and email processing, RAG-powered service knowledge, and agentic operations — engineered for retailers and marketplaces moving inventory volumes that manual processes can't keep pace with.
- ▸Catalog accuracy at scale — hundreds of thousands of SKUs across vendor partners with inconsistent taxonomies.
- ▸Demand forecasting that adapts to new channels, seasonality shifts, and promotional dynamics.
- ▸Service queues overwhelmed by repetitive enquiries that don't need a human first.
- ▸Returns, claims, and document handling consuming back-office time at unsustainable rates.
- ▸Customer experience inconsistency across channels — branch, app, web, contact centre.
The capabilities most often deployed here.
Automated category mapping
AI-driven product classification at scale — 95%+ accuracy across 8-level taxonomies. Hours, not months.
Demand forecasting
Custom forecasting models tuned to your data, channels, and seasonality.
Intelligent document & email processing
Classification, extraction, and routing — manual handling reduced substantially.
RAG-powered customer service
Knowledge assistants grounded in your products, policies, and systems of record.
Agentic operations
Multi-agent execution for repetitive multi-step workflows — returns, escalations, replenishment.
Custom e-commerce platforms
End-to-end product engineering for marketplaces, aggregators, and direct-to-consumer brands.